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Patient Support Services Manager
Qualifications
Information
We are seeking a Patient Support Services Manager to lead our patient services team and ensure an excellent patient experience.
Responsibilities
- Manage patient support and scheduling staff
- Resolve escalated patient concerns and complaints
- Monitor patient satisfaction metrics and service quality
- Coordinate with clinical departments to improve patient flow
Requirements
- Experience in a healthcare or patient-facing leadership role
- Strong problem-solving and interpersonal skills
- Knowledge of healthcare operations
